Shipping and delivery, with no city date
StarPing does not publish when a parcel will arrive in any particular city. What is fixed is the sequence: destination review, goods check, handoff to the carrier, and status on that same order code.
Which orders include a box
Kits and physical accessories are reviewed for shipping after the order is confirmed. A monthly plan and the free Iran connection request are not goods. They have no boxed-shipping step; the work is review and activation on a serial or account.
Sequence for hardware
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The order has to clear review
Payment on a paid order does not mean the goods have left until order tracking shows it confirmed. If the payment details do not match checkout, the order stays in review or is rejected, and you are contacted before anything ships.
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The destination is reviewed
The name, address, and phone on the profile are read to decide whether that destination can be shipped to. If it cannot, the goods do not leave and we coordinate by the order email or support. Any route cost or restriction is said before shipping, not as a city table on the site.
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The model and contents are matched to the order
Before dispatch, the recorded model, the visible condition of the package, and the visible box contents are compared with the order. If the hardware generation or an accessory is unclear, shipping stops until that is settled.
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Handoff to the carrier shows on order tracking
When the order is handed to the carrier, order tracking changes to shipped. The system does not store a public carrier tracking number on the order page. If that shipment has a waybill, support sends it in the chat or by the order email.
Arrival time is not ours to set
Transit time and any customs clearance depend on the route and the carrier. StarPing does not turn that into a fixed hour or day for cities, and it does not publish a number as a delivery commitment. To see the current stage, open the order code on order tracking or send that code in support chat.
If the address is wrong
The buyer is responsible for the name, address, and phone being correct. An address change is possible only while the goods have not left. Send the order code in support chat so we can see whether it has shipped or can still be corrected.